Availability Calendar Not Loading

Viewing 11 posts - 46 through 56 (of 56 total)
  • Author
    Posts
  • #1557437
    Maciej Kaczor
    Participant

    Hi, my popup calendar with 4 different rooms takes 10 seconds to load, that offers extremelly poor page experience.
    I’m slowly ramping up for summer season where most of my money is made.
    I hope that motopress will offer a fix, beyond a paid update.
    I bought a fully functional version year ago , I hope I won’t have to pay just to have it working again.
    Please offer a fix to a problem that update created.
    Thank you so much.
    Regards,

    #1558160
    olivier mercier
    Participant

    I am seeing this problem too, client start complaining about it

    #1558590
    J. Davis
    Keymaster

    Hi Maciej and Olivier, thanks for your feedback. Could you please provide URLs of your websites where I can check the loading time or contact us by submitting a request and referring to the current topic? Thanks

    #1558713
    Maciej Kaczor
    Participant

    Hey,
    Here’s the link https://www.sopotpokoje.eu/
    My calendar doesn’t load at all unless I clear cloudflare cache and that only solves the issue for few hours
    Thank you

    #1559616
    J. Davis
    Keymaster

    Thank you, Maciej.
    Everyone who has any issue with the calendar loading process, please, provide the URLs where we can check this issue. Thanks.

    #1559620
    Mark Blokker
    Participant

    Ealier I experienced the same problems.

    As far as I can see I am free of any problems for the moment concerning te loading of the calendar. What I did? Difficult to say, it was a combination of different settings. I use Litespeed Cache with the QUIC.cloud CDN.

    Website: https://Festilux.nl

    #1560388
    Maciej Kaczor
    Participant

    Do we have any updates on the issue? I excluded all the recommended folders from cache. Problem remains . For the time being I stopped using W3 total cache, but unless I clear cache on the cloudflare, my search calendar never loads the dates, spinning wheel forever and chrome developer tools message is

    Request URL:
    https://www.sopotpokoje.eu/wp-admin/admin-ajax.php?action=mphb_get_room_type_calendar_data&mphb_nonce=a7d6d600b8&mphb_locale=pl&start_date=2024-05-31&end_date=2024-09-01&room_type_id=0&is_show_prices=false&is_truncate_prices=false&is_show_prices_currency=false
    Request Method:
    GET
    Status Code:
    400 Bad Request
    Remote Address:
    104.21.18.215:443
    Referrer Policy:
    strict-origin-when-cross-origin

    #1561180
    J. Davis
    Keymaster

    Hi Maciej,
    There is a 4.8.3 version installed on this website https://www.sopotpokoje.eu/ Please update it to version 4.8.8 and check if the calendar works better.

    #1564137
    Neil Atkinson
    Participant

    Hi, I have just purchased the MotoPress plugin and I’m currently just testing the search bar feature.

    I am experiencing the calendar loading issue that everyone else is encountering and my plugin is running on the 4.8.8 version.

    Please advise on a fix for this.

    Thanks

    Chris

    #1565799
    J. Davis
    Keymaster

    Hi Chris,
    There are different reasons why this may occur. Please submit a request to our support team referring to this topic so we can take a closer look at your site.

    #1570572
    Robert
    Participant

    Niel – Did you manage to get this sorted? I would be interest to know if Motopress were able to give you any advise that is different to what they have said here. Unfortunately I am still experiencing the issue and my support request was closed – just hoping they can sort this so that I can run the updated plug-in soon.

Viewing 11 posts - 46 through 56 (of 56 total)
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