Availability Calendar FATAL error

  • This topic has 5 replies, 3 voices, and was last updated 1 year ago by J. Davis.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1519968
    Diego Franco
    Participant

    Hope you can help us, we have been experiencing a flawed experience with the Availability Calendar not loading at all.

    It’s been more than one week, multiple forum thread searches and zero solutions. We just renewed out subscription, hoping that the MotoPress tools would help our business, unfortunately that’s not the case.

    Our costumers have been pointing us the error and we have been making manual bookings in order to “save the sale” from this fatal error.

    #1520013
    Pavel Lukáš
    Participant

    Try rolling back to version 4.7.4 and see if it goes back to normal.

    #1520059
    J. Davis
    Keymaster

    Hi Diego, Did you submit a ticket to our support team? Could you specify the request ID so I can check it?

    #1520217
    Diego Franco
    Participant

    Thanks J, I already did! the ticket number is 67136

    #1521691
    Diego Franco
    Participant

    Hi Jay, our problem still not solved, hope you can help us. This error keeps showing and its been a whole week, its hurting business you know

    #1525736
    J. Davis
    Keymaster

    Hi Diego,
    I’ve checked your ticket and I can see that our agent found 2 caching plugins installed on your site. Let me know if you tried following the recommendations of our agent and whether it was helpful.

Viewing 6 posts - 1 through 6 (of 6 total)
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