J. Davis

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Viewing 15 posts - 121 through 135 (of 3,450 total)
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  • in reply to: [mphb_availability_calendar] [mphb_availability] #1736655

    Hi, The shortcode [mphb_availability_calendar] requires ID of the Accommodation type as it shows the the calendar of a specific Accommodation Type. So the valid shortcode is this

    [mphb_availability_calendar id=”777″]

    You need to replace 777 with the ID of the Accommodation Type. You can find the ID by navigating to Accommodation > Accommodation Types and hovering the cursor over the specific Accommodation Type

    in reply to: Sort bookings by check-in date #1736644

    Thanks for your thoughts. There is no news yet as there are requests with higher priority and our developers are working on them first. However, we always pay attention to forums and activity on each topic so we highly appreciate the upvotes. Thank you

    Hi Daniel,
    Thank you for your reply. We have this task in our list of features so we will notify you when we have any news on this. Meanwhile, you can add the style below at Appearance > Customize > Additional CSS:

    @media(max-width:990px){
    .stratum-vertical-timeline .stratum-vertical-timeline-item__meta {
        display:   inherit !important;
    	width:80%;
    
    }
    .stratum-vertical-timeline-item__card{
    	max-width:80%;
    }
    .stratum-vertical-timeline-item__point {
            position: absolute;
            top: 50%;
            left: 0;
    }
    .stratum-vertical-timeline .stratum-vertical-timeline-item__inner {
            flex-direction: column-reverse !important;
            flex-wrap: wrap;
    }
    }
    in reply to: how to book Multiple bicycles in appointment plugin #1736588

    Hi Amy, you need to add bicycles as Employees as it is not possible for 2 different customers to book the same timeslot of the same employee (if it is not a group booking)

    Hi Alberto,
    To add a booking in the past you need to add a booking for current or future dates and then edit it. Make sure there is a rate with a season price for the specific period in the past.

    in reply to: Impossible to edit contact page #1734773

    Hi Cristine, We could not replicate the issue locally. You may submit a ticket to our support team so we can check it for you.

    in reply to: Week starting with Sunday in date picker for Add Booking #1731585

    Hi Igor,
    The issue seems to be caused by the locale. You can try to change the languages. I’ve informed our developers about it. We will update the topic once we have any news. Thank you.

    in reply to: Mise à Jour du thème et module de recherche #1731393

    Hi Patrice,
    Thanks for your reply. I’m happy to know the questions are sorted out

    in reply to: Stratum – Horizontal timeline mobile not showing meta #1731384

    Hi Daniel,
    You can check it at this demo page https://stratum.getmotopress.com/horizontal-timeline/
    Could you provide your example and specify the device(s) and browser(s) where the issue occurs? Screenshots or examples are appreciated.

    in reply to: Payment with Stripe is not working #1731277

    Hi Patrice,
    I advise you to check the API keys to make sure you have added them correctly. You can refer to this article to learn how to set it up correctly https://motopress.com/document/hotel-booking-enable-stripe/

    in reply to: Week starting with Sunday in date picker for Add Booking #1731272

    Hi Igor,
    You can check the configurations of your smartphone for example country settings or native calendar configurations. It looks like the configurations depend on the device configurations.

    in reply to: Change appointment employee #1731271

    Hi Gert,
    You can edit the booking to remove the timeslot and add a new one for another employee

    in reply to: Règlement Annulation #1731264

    Hi Patrice,
    If you allow the customer to cancel the booking via the link, they can do it at any time before the check-in date. You can check this article to learn how it works.
    If you have a strict cancellation policy, you can disable the native cancellation via the link. Then describe the rules of the pages of each accommodation type, terms, and conditions page, etc. Additionally, you can add a custom page with a custom contact form to let the guests contact you and request to cancel a booking. Thus you will be able to review each cancellation request manually.

    Hi Thomas,
    You can navigate to Appointment > Settings and select the Terms and Conditions page to display the checkbox to agree to your terms and conditions. If you need to add another checkbox to the checkout form you can use the Checkout Fields Editor add-on.

    in reply to: How to add Credit Card Fees to total invoice? #1731259

    Hi Steven,
    As a workaround, you can duplicate the rate and name it ‘Pay By Credit Card +3% fee’. You can change the price of the rate and select a proper rate while adding a reservation. The name of the rate is displayed in the pricebreakdown.

Viewing 15 posts - 121 through 135 (of 3,450 total)