Forum Replies Created
- AuthorPosts
J. Davis
KeymasterHi Sabine, it looks like you need to update the plugin to get that option. You may submit a ticket to our support team if you have difficulties updating the plugin.
J. Davis
KeymasterHi Jean, Thanks for your question; however, I’m not sure I got it correctly. Please clarify it in more detail, providing examples or screenshots. Thanks.
J. Davis
KeymasterHi Sabine,
You can try enabling the option ‘Remember the user’s selected number of guests until the checkout page.’ at Accommodation > Settings. Let me know if it is helpful or if you have any additional questions.J. Davis
KeymasterHi Daniel, As far as I can see, the issue seems to be resolved as the checkout page works correctly now.
August 7, 2025 at 12:14 am in reply to: automatically change booking status / booking requests non-blocking #1786407J. Davis
KeymasterHi, unfortunately, the mentioned files can not be overridden by using a child theme. It is possible to override the files from /motopress-hotel-booking/templates/ folder only.
J. Davis
KeymasterHi Roman,
Make sure you use the Hotel Booking plugin version 5.2.1+. The issue with timezone should be fixed if you use the mentioned version or above.J. Davis
KeymasterHi Cero,
1. The Hotel Booking plugin allows importing and exporting bookings only. The prices are not stnced. It is only possible to import the prices from Pricelabs by using a special add-on https://motopress.com/products/hotel-booking-pricelabs/
2. I’m not sure I got the question about booking confirmation via WhatsApp correctly. Could you please clarify it in more detail?
3. After you removed the ical link of the external booking platform from your site > Bookings > Sync Calendar section, you need to go to Booking > All Bookings > Imported to delete all the imported bookings manually.J. Davis
KeymasterHi Alexander,
Unfortunately, there is no option to open images in a lightbox when a slider gallery is added to the template. We have the request in our list of features. We will notify you if we have any news.J. Davis
KeymasterHi,
The string is (includes taxes and fees) and not (including taxes and fees). I’ve managed to find it among the strings. You can use String Translation to be able to find the string and add your custom translation.
It is not convenient to change the string in the file, as you will need to redo this after the plugin update.July 11, 2025 at 7:17 am in reply to: Cancel automatic notification on a room reservation for a guest #1780528J. Davis
KeymasterHi Roberto,
Unfortunately, there is no option to disable the notification for a specific booking or customer. We will keep your request in mind for further plugin development. Thank you.J. Davis
KeymasterHi Andreas,
You can change the text by editing the translations of the plugin. You can use the free Loco Translate plugin to do it right in your dashboard.
If your site’s language is English (US), you will need to create a new translation for this language, find the needed string, and add your own translation for the string.J. Davis
KeymasterHi Bjarke,
You can navigate to WordPress Settings > Discussions, find the option ‘Comments to display at the top of each page‘ and select newer. Save changes and check the reviews on the pages of the accommodation types.J. Davis
KeymasterHi Albert,
You need to make sure you have 2 checkout pages:– Hotel Booking with [mphb_checkout] shortcode should be selected at Accommodation > Settings as the Checkout page. By default, its name is Booking Confirmation.
– WooCommerce with [woocommerce_checkout] shortcode should be selected at Woocommerce > Settings > Advanced as the Checkout pagePlease check the settings and the related pages. Let me know if it is helpful or if you have any additional questions.
J. Davis
KeymasterHi Beverly,
It rather depends on the WooCommerce payment gateway that you enable on your site. Our addon just adds the WooCommerce checkout page to the booking process.J. Davis
KeymasterHi István,
We could not replicate the issue locally. If you still can see that message, and it does not disappear after clicking on the link, you may submit a request to our support team.- AuthorPosts