website down – mphb-request-payment

[eric Brabants]

Warning: require(/homepages/39/d296665496/htdocs/lacroixliaud/wp-content/plugins/mphb-request-payment/classes/UsersAndRoles/WP_Roles.php): failed to open stream: No such file or directory in /homepages/39/d296665496/htdocs/lacroixliaud/wp-content/plugins/mphb-request-payment/includes/loader.php on line 22

Fatal error: require(): Failed opening required ‘/homepages/39/d296665496/htdocs/lacroixliaud/wp-content/plugins/mphb-request-payment/classes/UsersAndRoles/WP_Roles.php’ (include_path=’.:/usr/lib/php7.4′) in /homepages/39/d296665496/htdocs/lacroixliaud/wp-content/plugins/mphb-request-payment/includes/loader.php on line 22

Warning: Cannot modify header information – headers already sent by (output started at /homepages/39/d296665496/htdocs/lacroixliaud/wp-content/plugins/mphb-request-payment/includes/loader.php:22) in /homepages/39/d296665496/htdocs/lacroixliaud/wp-content/plugins/motopress-hotel-booking/includes/libraries/wp-session-manager/class-wp-session.php on line 127

[eric Brabants]

Sorry – I was afraid for nothing

Updated to 1.1.9 – everything woks fine again

[eric Brabants]

Sorry again – but the problem still remains even in 1.1.9

As soon as I activate the plugin, the website is down

[Andre Flores]

Hello Eric,

You should make sure your Hotel Booking plugin is at least v. 3.9.14, otherwise the latest version of Payment Request plugin may cause issues.
If the issue persists, kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

Regards,
Andre

[eric Brabants]

This is the solution.
Thank’s

Which leads to another question: how to be notified of updates?

[Andre Flores]

Hello Eric,

Make sure your Hotel Booking license is activated under Accommodation ->Settings ->License tab. Once it is done, you will receive update notifications for the plugin in your dashboard.

Regards,
Andre

[costaricavacation.properties]

I have the same problem – after updating to mphb-rp v. 1.1.9 my website is down.

> You should make sure your Hotel Booking plugin is at least v. 3.9.14
I have a booklium theme that comes with Hotel Booking plugin v. 3.9.10.
Upgrade to version 3.9.14 is not available.
Are you testing your plugins for compatibility with your own themes?

[J. Davis]

Hi Kate,

Thanks for your question. The process of the update of the Hotel Booking plugin in the themes is time-consuming and so our developers need time to update the plugin in all the booking themes.
Since you have an addon that requires a newer version of the Hotel Booking plugin we have sent it to you at your request.
Thank you for understanding.

best regards,
J. Davis

[Kate Johnson]

We have the Campterra version 1.3.5 which has the Hotel Booking Plugin v3.9.10.
When we activate the plugin Hotel Booking Payment Request v1.1.9 our site breaks.
Since the Campterra theme was updated in March 2022 why is it not using a version of Hotel Plugin that works with the Hotel Booking Payment Request plugin?
How do I get my site working with the Hotel Booking Payment Request v1.1.9?

[J. Davis]

Hi Kate,

Thanks for your question. Please submit a ticket to our support team so we will provide newer version of the Hotel Booking plugin for your theme.

best regards,
J. Davis

[Kate Johnson]

I submitted a ticket back on the 19th May and received nothing in return just an email saying you are closing my ticket as nothing has been done for 7 days.

[J. Davis]

Hi Kate,

Thanks for your reply. It looks like you have missed my reply that I’ve sent on May 20. Please check spam or junk folder of your email account to find a message reply.

Let me know if you are not able to find it.

best regards,
J. Davis

[Author]

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