Upgrade issues.

[Damon Hancock]

Since I upgraded to 1.4.1 I’m having some issues. You can see them here. fatheadmedia.com

For instance: https://drive.google.com/open?id=0B4ADcqaUmrIqSEhMLUdJNHUwM0k

now looks like: https://drive.google.com/open?id=0B4ADcqaUmrIqdGlzVjR5TUFYb2c

this: https://drive.google.com/open?id=0B4ADcqaUmrIqeG5uUHhxT3NTQjg

looks like: https://drive.google.com/open?id=0B4ADcqaUmrIqNmgwd3c3N0l0VW8

this: https://drive.google.com/open?id=0B4ADcqaUmrIqakJQSHFGVGJENE0

looks like: https://drive.google.com/open?id=0B4ADcqaUmrIqX1dWc1h6aDVXWWM

this: https://drive.google.com/open?id=0B4ADcqaUmrIqQVYtbGpLNU0yYVk

looks like: https://drive.google.com/open?id=0B4ADcqaUmrIqZm5aMGtDcFh1ekE

The reordering works great but these are major issues now on a live site. Help please. Overtime I get them to work in customize and I save them. They revert back after the page is opened. Thanks for your help.

[J. Davis]

Hi Damon,

Unfortunately I can not see the images you shared as access is restricted for me. But I’ve checked your website and found that there are some theme images missed and probably some theme files. Most likely the update was performed incorrectly. You can try to restore the theme from a backup and update it again.

Best regards,
John

[Damon Hancock]

OK I got the Feature images to work, but the html that used to work in a couple sections isn’t working now.

Call to action section: Description:

First feature section:

<h3>You have a story you want to tell. <br>You have videos you want to make. </h3>
And somehow you’re supposed to be authentic, creative and engaging enough for people to feel a connection to your product or service.<br><br>
<h3>How do you do that?</h3>
Your Story On Video gives you a framework to run your branding, marketing and content through to make sure your message comes across loud and clear.

But after it’s is saved it goes back to adding a <br /> at each spot the above has a <br>

Same issue with Accent Section in the description.

[Damon Hancock]

The image above will not work in the call to action like it does here.
see post above.

[J. Davis]

Hi Damon,

That image is added via <img> tag but HTML tags can be used in the Big Title Section only. It won’t work for other sections. You need to remove HTML tags from the sections of the Front Page to make it look properly.

Best regards,
John

[Damon Hancock]

really? They worked before I upgraded. ugh. Doesn’t really make sense for them not to work.

[J. Davis]

Hi Damon,

It is WordPress requirement but we’ll do our best to find an alternative solution. Thank you for your feedback.

Best regards,
John

• This reply was modified 8 years ago by J. Davis.

[Damon Hancock]

OK I’m an idiot haw do I see your last post lol

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