Several bug in plugin

  • This topic has 1 reply, 2 voices, and was last updated 10 months ago by Mary Evans.
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  • #859273
    Ashok Dudhat
    Participant

    – Sandbox expiry time not working
    – Showing some notice and some because some PHP functions are outdated.

    Do don’t ask to create support ticket already created two ticket and since 5 days no reply.

    Please don’t waste time behind support or sales they just don’t want to fix your bug.

    Thank you

    • This topic was modified 10 months, 3 weeks ago by Ashok Dudhat.
    #867674
    Mary Evans
    Moderator

    Hello,

    1. Make sure the Cron functionality is enabled on your server and is not disabled on your site.
    2. We will do our best to fix it asap. Meanwhile, you may downgrade PHP version to 7.2 on your server to use the plugin successfully. We will notify you when Demo Builder plugin is compatible with PHP 7.3 Thanks.

    Please, note that we do not provide support in the ticket system on weekends, we are also sorry for any delay. Nevertheless, our support agent John Davis answered you in the ticket system. Please, check spam folders.

    Best Regards,
    M. Evans

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