Payments not working

  • This topic has 2 replies, 2 voices, and was last updated 6 months, 3 weeks ago by Galega de Software Especializado slu – B27331230.
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  • #1489525
    Galega de Software Especializado slu – B27331230
    Participant

    he website I’m working on is https://curuxo.com, which is a rural house and wine shop.
    The wine shop is functioning properly, but the page where the payment for the rural house accommodation is directed is not working. The payment methods are not available and the buttons are not functioning. The shop is set up with WooCommerce, and the accommodation is managed with Motopress. There are two separate checkout pages. I’m not sure if it’s misconfigured or if the pages were not created correctly. I’ve been facing this issue for several days. I kindly ask for your assistance.

    I’ve also attached some images of the pages and shortcuts for illustration purposes, so you can see how my page is configured.

    Images here: https://drive.google.com/drive/folders/14X7CxFtjVwOjm8_aW_YFEp59T_hTJaRr?usp=sharing

    #1489598
    J. Davis
    Keymaster

    Hi,

    Thanks for contacting us. I’ve checked your site and I was stuck on the step to go from the hotel booking checkout page to woocommerce one. It looks like the Book button does not work due to the Terms and Conditions page which is fully rendered even with a contact form in the footer. Thus I advise you to go to Accommodation > Settings and activate the option ‘Open the Terms & Conditions page in a new window’. Let me know if it is helpful or if you have any additional questions.

    best regards,
    John Davis

    #1489622
    Galega de Software Especializado slu – B27331230
    Participant

    Thank you very much for your help, everything is working now. I wish all the best

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