Free and Premium WordPress Plugins & Themes Forums WordPress Content Editor Add-ons WooCommerce Integration Payments not working
- This topic has 2 replies, 2 voices, and was last updated 1 year, 3 months ago by Galega de Software Especializado slu – B27331230.
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- August 9, 2023 at 1:54 pm #1489525Galega de Software Especializado slu – B27331230Participant
he website I’m working on is https://curuxo.com, which is a rural house and wine shop.
The wine shop is functioning properly, but the page where the payment for the rural house accommodation is directed is not working. The payment methods are not available and the buttons are not functioning. The shop is set up with WooCommerce, and the accommodation is managed with Motopress. There are two separate checkout pages. I’m not sure if it’s misconfigured or if the pages were not created correctly. I’ve been facing this issue for several days. I kindly ask for your assistance.I’ve also attached some images of the pages and shortcuts for illustration purposes, so you can see how my page is configured.
Images here: https://drive.google.com/drive/folders/14X7CxFtjVwOjm8_aW_YFEp59T_hTJaRr?usp=sharing
August 9, 2023 at 11:45 pm #1489598J. DavisKeymasterHi,
Thanks for contacting us. I’ve checked your site and I was stuck on the step to go from the hotel booking checkout page to woocommerce one. It looks like the Book button does not work due to the Terms and Conditions page which is fully rendered even with a contact form in the footer. Thus I advise you to go to Accommodation > Settings and activate the option ‘Open the Terms & Conditions page in a new window’. Let me know if it is helpful or if you have any additional questions.
best regards,
John DavisAugust 10, 2023 at 12:20 am #1489622Galega de Software Especializado slu – B27331230ParticipantThank you very much for your help, everything is working now. I wish all the best
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