Payment by non-guest

  • This topic has 2 replies, 2 voices, and was last updated 2 months ago by Robert.
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  • Author
    Posts
  • #1277013
    Robert
    Participant

    Hi,

    Am I correct in thinking that the guest name and details from the original booking are used for the Stripe payment details in the booking request payment? I have had an issue where someone other than the guest wanted to pay the remaining balance but was unable to do so. The guest was able to pay. If this is the case, is there a way to accept third party payments?

    Cheers,
    Rob

    #1277939
    J. Davis
    Keymaster

    Hi Robert,

    Thanks for your question. The fields of Guest Name and other ones from the checkout form are not used for Stripe. Actually, any other person should be able to pay the balance due payment. Perhaps there was some issue with the card or bank when the third-party person tried to pay the remaining amount.

    best regards,
    J. Davis

    #1279617
    Robert
    Participant

    Hi J,

    Thanks for clarifying, that is great!

    Cheers,
    Rob

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