NO .ZIP FILE SENT!!!

This topic contains 1 reply, has 2 voices, and was last updated by   J. Davis 11 months ago.

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  • #710025

    ANITA COMBE
    Participant

    I can’t even find my .zip file that I was supposed to get once I bought the product. I’m fuming! I’ve spent all day trying to install Villagio into wordpress but can’t do a damn thing because there is no .zip file. I’ve done everything else it’s said to do but there is NO VILLAGIO under my themes!!!! Fuming! Why wasn’t it sent to me upon payment for the theme?

    #710550

    J. Davis
    Keymaster

    Hi Anita,

    We are sorry for inconveniences we have already found out that it was because of mac OS and safari browser where archive is unzipped automatically. We’ll update our documentation to notify customer about this possible point.

    best regards,
    John

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