- This topic has 11 replies, 2 voices, and was last updated 4 years ago by J. Davis.
- April 10, 2016 at 5:01 pm #284471IrvingGuest
Hello there guys!
I’m trying to accomplish a simple task here, just hiding a layer of a slide. However I can’t make it work, this are my settings for that layer (the layer is an html layer, just text):
Start Animation: FadeIn / linear / 1000
End Animation: FadeOut / linear / 1000
Display at (ms): 0
Hide at (ms): 4000
MotoPress Slider 1.3.2
Activity Log 2.2.11
Yoast SEO 3.1.2April 11, 2016 at 9:47 am #284688J. DavisKeymaster
I’ve tested Slider and it is running properly on my side with mentioned environment. Could you submit a request providing admin access details and we’ll check it your particular case.
JohnMarch 28, 2017 at 5:04 am #497696EvoGuest
My layer is not hiding as well. We just purchased the latest version of motopress.
Everything else is working.March 29, 2017 at 3:30 pm #498619J. DavisKeymaster
Could you specify its properties and Slideshow delay/duration configurations?
JohnApril 1, 2017 at 7:32 am #500450EvoGuest
Yes – even though I tried everything!
Appear at 1000
hide at 3000
It just doesn’t disappearApril 5, 2017 at 3:02 pm #502316J. DavisKeymaster
Please specify the Duration value http://prntscr.com/essb5q As you can see it may take all the time you allowed for layer to be showed. Thus you should either increase appearance time or decrease Duration value for animation.
JohnApril 6, 2017 at 5:13 am #502790EvoGuest
Thank you but I have tried all of those and nothing works 🙁
Chrome, IE at least… 🙁April 6, 2017 at 3:40 pm #503042J. DavisKeymaster
Please try to set Duration of animation to ‘0’ for both hide and appear animation types http://prntscr.com/et7tvy If it is not helpful you can submit a request and provide access to your WordPress.
JohnApril 7, 2017 at 6:17 am #503460EvoGuest
Hi – thank you very much for your support – I did try that before and now again but it doesn’t work.
How should I give you access? Perhaps Skype and share screen?
evo.stefanovApril 7, 2017 at 3:17 pm #503589J. DavisKeymaster
You can submit a request to our support team. It is private and secure so you do not need to worry about safety of your information.
JohnApril 11, 2017 at 12:51 pm #505093MarkGuest
Do you have any direct email ID to reach you.
Thanks,April 11, 2017 at 3:34 pm #505183J. DavisKeymaster
We have linked the text to create a new request in the message above. Also you can email us by the following address motopressapp [at] gmail.com
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