Ical sync link invalid

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  • #1556908
    Wouter Overveld
    Participant

    Hi,

    After many attemps im still not getting my website linked to booking.com. Export (bookings from booking.com is working) but my calendar from my website to booking.com (import) is not working.

    I use the Ical link bookings > sync Calendars > export link

    example:https://mywebsite.com/?feed=mphb.ics&accommodation_id=1253

    when i add this link to booking.com they keep giving me the error: This is not a valid iCal URL. Please try again

    But when i copie and paste it in my webbrowsers its working en bring my to my calendar (download).

    What im doing wrong?

    #1557071
    Wouter Overveld
    Participant

    Edit: When i try the motopress demo and use there link then it is working directly.

    example:https://hbdemo.getmotopress.com/kp7m28cawujet61/?feed=mphb.ics&accommodation_id=45

    What is wrong with my website?

    #1557076
    Wouter Overveld
    Participant

    they only diffrenet in link is that de demo model have ‘kp7m28cawujet61” in front after the url name. What doeskp7m28cawujet61 mean?

    #1559717
    J. Davis
    Keymaster

    Hi Wouter,

    Thanks for your question.

    – please try to open the ical link in a private browser (while you are logged out) and make sure the ICS file can be downloaded successfully. Sometimes the link is valid when you are logged in only.
    – sometimes the ical link is copied with empty spaces before or after the link so you need to make sure there are no empty spaces around the link.
    – some OTAs may not access an ical link if there are no bookings yet. Please check if you have added at least 1 test reservation and try to add the link again
    – check if there is any firewall enabled on your site or server and try to disable it to check if it does not prevent from accepting the URL by third-party OTA.

    As for the dom URL so this part doeskp7m28cawujet61 is kind of Demo ID – it is a part of the demo site URL. It should be added to your website URL.

    #1628401
    Antoine Leblais
    Participant

    Exact same issue here. Files are downloadable, all looks good, all says OK on both sides, however no possibility to export my calendar to Airbnb or Booking. Urgent !

    #1628886
    J. Davis
    Keymaster

    Hi Antoine,
    Please submit a ticket to our support team referring to the current topic. Thanks

    #1661993
    Marko Drofenik
    Participant

    I hawe the same issue. Files are downloadable, all looks good, all says OK on both sides, however no possibility to export my calendar to Airbnb or Booking. Urgent !

    #1662098
    Antoine Leblais
    Participant

    Tips: I had this issue, but I had a conflict of reservations. In my Motopress calendar, I removed all booking / Airbnb reservations, sync again and it worked.

    #1662841
    J. Davis
    Keymaster

    Hi Marko,
    Did you test the link being logged out? Did you submit a request to our support team so we can test your iCal link? Thanks.

    #1662932
    Wouter Overveld
    Participant

    Still not working by me, same issues also change from webhosting provider.

    What im doing now is using a channel manager (lodgify) and insert there my iCal links.

    Iknow is double but this works well for me. I like my website and didnt want to give it up

    #1662979
    J. Davis
    Keymaster

    Hi Wouter,
    You may still contact our support team to let us take a closer look at the configurations and server information.

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