How to Identifying the rate chosen by my guests

[eric Brabants]

I have two rates for my accommodations:
– A standard rate
– A rate that includes cancellation insurance.

I need to provide the insurer that manages the cancellation insurance with the contact information of the guests who selected the insurance option.

So, for each reservation, I need to identify the rate selected by my guests.

I can’t find this information in the reservation details.

How do I do this?

[J. Davis]

Hi Eric,
There are email tags %room_rate_title% and %room_rate_description% as part of the email template Reserved Accommodation Details (%reserved_rooms_details%). You can edit the Reserved Accommodation Details template at Accommodation > Settings > Email Settings. So make sure it includes the %room_rate_title% and/or %room_rate_description% email tags. Thus, this information can be delivered in the email notification.

[Author]

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