Emails for payments Needs Response

[Ryan Labelle]

I have a customer that paid a 100 deposit and then the balance on 2 occasions. I have attached the logs for the Booking.

You can see an email went out (approved Booking Email) for the deposit but does no email go when they pay the balance (and if so which?).

I see from the url (

https://selfcateringstratford.co.uk/booking-confirmation/payment-success/?payment_id=4289) that they see a screen that tells them they do?

https://link.pixelmakers.co/ziqUEV
https://link.pixelmakers.co/noeF22

Is there no email notification after a payment has been made (Request Payments Plugin)

[Andre Flores]

Hello Ryan,

For now there is no confirmation email sent to guests when the payment is made via Payment Request plugin. We do have such a feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing such option in one of the plugin future updates.

Regards,
Andre

[Ryan Labelle]

Thank you 🙂

[Ryan Labelle]

+1 from another person using your plugin 🙂

[Andre Flores]

Hello Ryan,

Thank you 🙂 I have added one more vote to the feature request.

Regards,
Andre

[Ryan Labelle]

Thank you Andre. Merry Christmas.

[Robert]

+1 – makes sense to confirm to the customer that a payment has been made.

[J. Davis]

Hi Robert,

Thanks for your upvote.

best regards,
J. Davis

[Adrianna Schmitt]

upvote as well 🙂

[Russell West]

+1 here too.

A quick win would be to allow use of %customer_email% in the recipient list for the amdin email. As the admin I’d be happy with a copy of what goes to customer.

[J. Davis]

Hi,

Thanks for your comment. We have added your upvote to this task.

best regards,
J. Davis

[Author]

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