Total Price not updated after coupon applied.

[Ryan Labelle]

Is there are reason that the total price is not updated after a coupon is applied?

The Price Breakdown is correct: https://share.getcloudapp.com/4gu799ZJ

but the Total Price is not updated: https://share.getcloudapp.com/04ukqqLw

Using version: 3.7.0
Tested directly with the [mphb_checkout] shortcode. Same result.

Thank you.

• This topic was modified 5 years, 4 months ago by Ryan Labelle. Reason: Removed link and coupon code because I can't set to private

[Ryan Labelle]

hello. Any help with this one? I hope we cain figure this out together.

[Ryan Labelle]

All good. The recent update to 3.7.1 fixed it. Thanks!

[Mary Evans]

Hello Ryan,

Within the 3.7.1 Hotel Booking version there was fixed an issue at checkout when coupon discount was not applied to the total price at the bottom of the page.

Best regards,
M. Evans

[Ryan Labelle]

All good now. 🙂 Thanks Mary. We can close this one.

[Ricard]

Hi,

There are reason that the total price is not updated and equal to price breakdown?

The Price Breakdown is Correct. The Total Price is Wrong:
https://drive.google.com/file/d/1ZALRKKjiqkPDCFfIGi2AU2wguES6JL4u/view?usp=sharing

The Price Breakdown is correct. The Total Price is Wrong and and the update is blocked when the number of guests is modified:
https://drive.google.com/file/d/1FJDITqp4arWtFhpBCC_6eaHnRGyla5B8/view?usp=sharing

Using version: 3.7.1
Tested directly with the [mphb_checkout] shortcode. Same result.

Thank you.

[J. Davis]

Hi Ricard,

First of all I’d recommend to check Terms and Conditions page and remove any form placed there. Sometimes the error occurs to the Checkout Page when you use any form or complex object on Terms and Conditions page. If it is not helpful you should make sure Stripe gateway is configured properly. Make sure your site is running on HTTPS connection.
By the way we also offer Positive SSL certificate so you may get this service if you need to switch your site to HTTPS connection. You may find more services here.
If the actions above are not helpful still we recommend to disable third party installed plugins to find out if some of them causes an issue.

Let us know what what was real reson of the issue.

best regards,
J. Davis

[Author]

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