The spinner at the bottom of the booking page keeps spinning

[Tommy Lorden]

Hi,

I’ve made quick video to show what is going on…

https://www.loom.com/share/3e01a3e122fc4fe384cf1a6b845d44e3

The issue is that on the booking page when we select the number of guests the spinner at the bottom of the page keeps spinning.

There is either a bug or some sort of setting that is not right in our setup.

Any help would be much appreciated.

Thanks.

[Andre Flores]

Hello Tommy,

The issue is already taken care of in ticket #42120, kindly refer to replies in that ticket.

Regards,
Andre

[g wr]

This reply has been marked as private.

[g wr]

I have the same issue. I can only make it work if I enable another gateway and click between them. Some sort of javascript problem. Is there a fix? Cannot find the ticket you are referring to.

[J. Davis]

Hi,

Thanks for contacting us. That was a personal ticket of Tommy Lorden. You may provide a link from your site where we can find a search form and reach the checkout page to view the error logs in the developer console.

best regards,
J. Davis

[g wr]

This reply has been marked as private.

[J. Davis]

Hi,

Thanks for your reply. As far as I can see the issue occurred on the Payment Request page and there is installed Hotel Booking 3.9.10. Please download the latest version of the Hotel Booking plugin from your MotoPress account and install it on your site overwriting the existing version of the Hotel Booking plugin.

best regards,
J. Davis

[Author]

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