the availability calendar booking form does not work

[Verin Marius]

Hello, I’m contacting you because I’m having a big problem with Motopress’ Hotel booking pluggin. the availability calendar does not work it displays the reservations but the other days are greyed out. and when I select days that are supposed to be available in the booking form I get this message: Nothing found. Please try again with different search parameters.

[Mickael Quirin]

If you keep the pointer on a greyed-out date what does it say ?

its maybe your calendar theme that show date with this color.
mbhb_availability_calendar widget is only for showing you can’t click on date.

Maybe you’re talking of the availability_search_form ?

[Verin Marius]

before the days available were in green and since yesterday it is in gray. and when I try to book days that are supposed to be available I get no availability

[J. Davis]

Hi Verin,

Please make sure the accommodations are still assigned to your accommodation types. You may navigate to Accommodation > Accommodation Types and check the column Accommodations and check if there are active accommodations. Check also your seasons and rates to be sure the availability is open.

Let me know if it is helpful.

best regards,
John Davis

[Verin Marius]

Hello Davis thank you very much for taking the time to answer me. I would like to send you a screenshot because for me the configuration is good. before everything worked well the prices and seasons were set until 2025. I Submit a request. but no solution yet

[Verin Marius]

Thanks to the technical service my problem was solved and I wanted to share the solution because it may help other people.
Here is the solutions: the plugin configuration out a couple of times and then tried to change the Time Zome under the Dashboard > Settings > General. We’ve set the UTC one but with the appropriate time, and it helped to resolve the issue.

[J. Davis]

Hi Verin,

Thanks for your reply. I could not replicate the issue locally but we will definitely investigate the case further.

best regards,
John Davis

[Matt Jeffery]

Hi,

I am having the same issue, this was working yesterday but I have come back today and nothing is bookable. When I hover a date it says “Not available Rules: Not check-out”

Anyone got any ideas on how to fix this?

Thanks

[Joeri Vijt]

I found a solution over CSS.
Go to your theme and add extra CSS.

These are the classes where you then also can choose the colors:

.mphb-calendar {
–mphb-available-date-bg: #cef093;
–mphb-available-date-color: #000000;
–mphb-not-available-date-bg: #e56767;
–mphb-not-available-date-color: #777777;
–mphb-booked-date-bg: #e56767;
–mphb-booked-date-color: #000000;
–mphb-out-of-season-date-bg: #dddddd;
–mphb-out-of-season-date-color: #777777;
}

In my case, the value not-available-date-bg was #dddddd (grey). Just changed that back to a soft red and now it shows up good.

Now also, you can use this to match the colors to your theme if you want.

[J. Davis]

Hi Matt,

Please try to navigate to Settings > General (general WordPress settings) and select TimeZone in UTC instead of the location. Save the changes and check if the issue is fixed. Let me know if it helped.

best regards,
John Davis

[Robert]

I had the same issue where a bookings would receive this error “Nothing found. Please try again with different search parameters.” I changed the time zone to a UTC and it allows booking now, unless the start date of the reservation was today or tomorrow. The days that creates the error booking says this while hovering over it: “Rules: not check-out”.

I tried having no check-in/out day rules, then tried allowing check-in/out on every day for every season, and it’s still giving me the “Nothing found” error if I select the days with the “not check-out” hover text.

How do I fix this? Again: It lets me create bookings using every day except for today and tomorrow.

[J. Davis]

Hi Robert, please try updating the plugin to the 5.0.3 version and let me know if it is helpful

[Marcelo Cardoso]

I have the same problem. My site works perfectly in Portuguese, but when I try to use English (Polylang), I tend to configure it as accommodations, and the data is not available with a message “Rules: not check-out” without having a defined rule.

I have not changed the settings for UTC but nothing works.

[J. Davis]

Hi Marcelo, We recommend using WPML as the Polylang is not fully compatible with the Hotel Booking plugin.

[Marcelo Cardoso]

Hi, thanks for your reply. The problem here is that there is no free version of WPML (Polylang is enough for what I need) and I’m not willing to pay another annual fee. I’ll probably switch to a different scheduling plugin, unfortunately. I like MotoPress and have an annual membership, but it’s starting to get too expensive.

[Author]

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