The error “The request did not pass the security check. Please refresh the page and try again.” when checking availability

[Sabrina Maximiano Arcos]

The request for availability check does not work when using the secure https site! I receive this message when I click on check availability: The request did not pass the security check. Please refresh the page and try again.
Help me please.

Sabrina

[Mary Evans]

Hello Sabrina,

It means that your session has expired. It can happen if you spend too much time on the page or if the page has been cached.
Please, clear the cache and add the accommodation type pages to exceptions of your caching plugin if you use one.

Best Regards,
M. Evans

[Hendrik Oeser]

This reply has been marked as private.

[Valeriia Bavykina]

Hello Hendrick!

Please submit a ticket here and provide as many details about your issue as you can, please, such as: a video or screenshots of the issue.

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