Fatal error on single Accomodation page.

[Miami Vista]

Getting an error on single accomodation page. It says Fatal error: Uncaught Error: Call to a member function getOriginalId() on null.

Le Marche Etna House

Please help me to solve this issue.

[J. Davis]

Hi Miami,

Thanks for contacting us. It looks like there is enabled some other theme on the website that you have shared here. Could you check that there is installed PHP version from 5.6 till 7.4 on your server?
If it does not help I’d ask you to submit a ticket to our support team to investigate it further.

best regards,
J. Davis

[Miami Vista]

The php version is PHP 7.4.22 . You can check on screenshot.
https://www.awesomescreenshot.com/image/19561213?key=8ec55ae443e89337a5e4e2802542d010

Please share the URL of Support forum where I can create a ticket.

[J. Davis]

Hi,

Thank you for your reply. You may submit a request here https://motopress.zendesk.com/hc/en-us

Please refer to this topic so that we could identify your ticket.

best regards,
J. Davis

[Miami Vista]

Does that given forum really work? It does not allow me to sign up.
https://www.awesomescreenshot.com/image/19901361?key=d8584222ebd6500e6f9a1b95be0c3d16

I created a ticket from Submit a request menu. Got a mail with ticket id (45836). Nothing more than this. I am woring on a client project and it very urgent. Please look at that ticket.

[J. Davis]

Hi,

I’ve sent a reply yesterday however I could not hear anything back from you for a while. Could you please check the inbox or spam folder and reply to my message?

best regards,
J. Davis

[Author]

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