Demo Sites "Get Stuck" And Do Not Initialize

[Lance Cleveland]

The demo sites do not initialize properly at least half the time. This is causing our users to become very frustrated with the demo process after trying to launch the demo a half-dozen times. We are getting inundated with 3, 4, 5 email messages from the SAME users trying to launch the demo.

Can you give us any hints or suggestions on how to make sure the demo site “spins up” quickly and correctly so users can access it?

We’ve deployed Reddis which seems to help as we went from 6-10 attempts on average to 3-5 now, but it is still not working well.

You can see it in action at https://demo.storelocatorplus.com/

[Stacy Lind]

Hi Lance,

Thank you for reaching us out. We have tested Demo Builder and it is running perfectly on our side. Probably you should check your server configurations, third party services, etc. I’ve found a request from you so we’ll check your multisite installation and will do our best to find out the reason of such a behavior.

[Author]

Posts