Checkout not working – internal server error

[Wolf Skafte-Zauss]

Hi there
After filling in all the details and choosing “direct bank deposit” and checking out as a guest the booking is not processed and the error message:
Internal server error
is displayed above the Billing Details

website is
curlewcottage.com.au

thanks
Wolf

[Andre Flores]

Hello Wolf,

I was unable to locate the Hotel Booking availability form on your website in order to test how it works. Kindly provide me with the direct URL to the page in question, so I could check the booking process.

Regards,
Andre

[Wolf Skafte-Zauss]

Link is here:
https://curlewcottage.com.au/product/blackbird/

Thanks
Wolf

[Andre Flores]

Hello Wolf,

Thank you for provided URL. As I can see the booking process is configured via WooCommerce on your website, so the issue is not likely caused by the Hotel Booking plugin. You should enable WordPress debug in order to find out what error exactly causes the issue, check the following article on how to do that: https://wordpress.org/support/article/debugging-in-wordpress/

Regards,
Andre

[Author]

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