Bookings allowed when calendar is full

[Helen Harvey]

Hi there,

I apologies for posting this here. but, I have been waiting for over a week to hear from my support ticket and I am getting desperate to get this sorted.

My main problem is that the calendar is showing completely full for March and April, however, when I search for availability on those months, it says there are 4 accommodations available.

This booking system was previously working perfectly so I am unsure if some of the settings have been changed or perhaps the synced bookings are not being taken into consideration. Basically, I’m not sure what the problem is.

I would really appreciate a prompt reply with this as I said above, I have waiting for support via another ticket for over a week.

I look forward to hearing from someone,

Thanks,

Helen

[Andre Flores]

Hello Helen,

I am sorry for the delay, I have passed your request #36149 to the specialist in charge, you will get the response shortly.

Regards,
Andre

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