Blank page on payment request

[David Sliter]

I installed the payment request plugin per documentation and it shows activated. I sent an email to a guest via the ‘send payment request now’ button to request payment the final payment prior to checkin. When the guest clicks on the link in the email they get a blank page, ie website header and footer present but blank page instead of details of payment required and a link to pay.

When I installed the plugin the documentation indicated there would be an option to automatically generate the payment age but this did not occur. I suspect this is related to the problem above.

Any advice on how to correct the blank page issue, preferably without manually building a page?

[Steve]

Hi David,

1. Make sure that [mphb_payment_request_checkout] shortcode exists on this page.
2. Make sure this page is set in Accommodation > Settings > Extensions > Payment Request Page.

[mat Carlsson]

I am facing the same issue right now. My page has the shortcode above and nothing is displayed when my bookings click on the link.

Any Ideas on how to fix that?

[Author]

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