NO .ZIP FILE SENT!!!

[ANITA COMBE]

I can’t even find my .zip file that I was supposed to get once I bought the product. I’m fuming! I’ve spent all day trying to install Villagio into wordpress but can’t do a damn thing because there is no .zip file. I’ve done everything else it’s said to do but there is NO VILLAGIO under my themes!!!! Fuming! Why wasn’t it sent to me upon payment for the theme?

[J. Davis]

Hi Anita,

We are sorry for inconveniences we have already found out that it was because of mac OS and safari browser where archive is unzipped automatically. We’ll update our documentation to notify customer about this possible point.

best regards,
John

[Author]

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