No longer able to add REST API keys

[Susan B]

I noticed this both before and after recent updates to the Hotel Booking Plugin. I am currently unable to generate REST API keys. The process initializes and shows the keys and QR code, but it’s not saving/storing the keys. This is supported by the fact that I cannot view the keys after completing the process or use the keys/QR code to access bookings via the Hotel Booking Mobile App (iOS) in my case. (Just indicates “No keys found.”)

[J. Davis]

Hi Susan,

Thanks for your question. I’ve generated Rest API keys locally with Hotel Booking 4.6.0 and they are saved successfully. The keys did not disappear after I went back and reloaded the page. Please try to contact our support team so we will help you sort this out.

best regards,
John Davis

[Ahmed Kamar eddine]

Hello,

I am having the same problem with version 5.2.3. It was working fine before.

Please advise

Thanks

[J. Davis]

Hi Ahmed, You may try disabling and enabling the plugin. If this does not help, you may submit a request to our support team so we can take a closer look at the issue on your site.

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