Impossible to edit contact page

[Christine Ros]

Hello,

I need to edit the contact page but it is impossible because the system open a blank page. I can edit all pages except the contact one.
I have tried with several web browsers, 3 computers, also on my smartphone… No way, each time I have a blank page.
I don’t know why.
Can you help me, please ?
Thank you.

[J. Davis]

Hi Christine,
You can try to disable the third-party plugins one by one to check if any causes this issue. Or you may submit a ticket to our support team so we can log in and check the issue.

[Christine Ros]

Hi,
A long time before I am able to answer…
the getwid plugin is the one who make the contact page blank when i want to edit.

There is button to copy the error message. Here it is

SyntaxError: Expected property name or ‘}’ in JSON at position 2 (line 1 column 3)
at JSON.parse (<anonymous>)
at t.value (/wp-content/plugins/getwid/assets/js/editor.blocks.js?ver=2.0.14:23:359811)
at Qr (/wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:8853)
at Zr (/wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:9234)
at /wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:39004
at co (/wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:39120)
at /wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:40205
at uo (/wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:40269)
at /wp-includes/js/dist/blocks.min.js?ver=8474af4b6260126fa879:19:40007
at Array.map (<anonymous>)

Regards

[J. Davis]

Hi Cristine, We could not replicate the issue locally. You may submit a ticket to our support team so we can check it for you.

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