Instagram widget stopped working.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1584242
    Thomas Levack
    Participant

    I have three different sites using the Instagram widget. I noticed it first on one site and found out the client had changed their login. I reconnected and refreshed the token but still getting error. Thats when I noticed it stopped working on 2 other sites.

    Are you aware of any issues with the widget or probably more than likely that Meta changed something?

    Thanks
    T

    #1587561
    J. Davis
    Keymaster

    Hi Thomas, We are working on the issue. We will update this topic once we have any news. We are sorry for the temporary inconvenience.

    #1588189
    J. Davis
    Keymaster

    The issue with Instagram is fixed. Please try to re-connect your account via plugin settings. Thank you for your patience.

    #1589222
    Hannah Petereit
    Participant

    Thanks for fixing!

    #1589349
    Thomas Levack
    Participant

    Thanks!

    #1589402
    J. Davis
    Keymaster

    Thank you too foк your patience. It would help us if you rate the plugin on the product page. Thanks.

    #1701415
    Hannah Petereit
    Participant

    Hello,

    unfortunately the instagram widget stopped working, again. I disconnected my instagram profile in the settings, but when I press the button “connect instagram account” I am redirected to an instagram error page: https://www.instagram.com/oauth/authorize/third_party/error/
    saying “Invalid scope: user_profile”.

    #1701562
    J. Davis
    Keymaster

    Hi Hannah,
    Our developers are working to fix it as soon as it is possible. We are sorry for the temporary inconvenience.

Viewing 8 posts - 1 through 8 (of 8 total)
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