Instagram widget stopped working.

[Thomas Levack]

I have three different sites using the Instagram widget. I noticed it first on one site and found out the client had changed their login. I reconnected and refreshed the token but still getting error. Thats when I noticed it stopped working on 2 other sites.

Are you aware of any issues with the widget or probably more than likely that Meta changed something?

Thanks
T

[J. Davis]

Hi Thomas, We are working on the issue. We will update this topic once we have any news. We are sorry for the temporary inconvenience.

[J. Davis]

The issue with Instagram is fixed. Please try to re-connect your account via plugin settings. Thank you for your patience.

[Hannah Petereit]

Thanks for fixing!

[Thomas Levack]

Thanks!

[J. Davis]

Thank you too foк your patience. It would help us if you rate the plugin on the product page. Thanks.

[Hannah Petereit]

Hello,

unfortunately the instagram widget stopped working, again. I disconnected my instagram profile in the settings, but when I press the button “connect instagram account” I am redirected to an instagram error page: https://www.instagram.com/oauth/authorize/third_party/error/
saying “Invalid scope: user_profile”.

[J. Davis]

Hi Hannah,
Our developers are working to fix it as soon as it is possible. We are sorry for the temporary inconvenience.

[eric Brabants]

“Invalid scope: user_profile” me too, sadly

[J. Davis]

Hi Eric,
Our developers are searching for a proper solution. We will update the topic if we have any news. Thanks

[J. Davis]

We are happy to announce that the issue is fixed in a new version of the Stratum plugin. This widget requires an Instagram business account. Please update the plugin and reconnect to your Instagram account.

[Author]

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