Featured image not stretching across screen

[Helen Harvey]

Hi There,

I have uploaded featured images that are at least 2000 px wide however they are not being stretched across the screen. I have tried a number of images but they all seem to be being resized on the front end. The website url is http://www.therosegardenkenmare.com if you would like to take a look.

Thanks for your help.

Helen

[Andre Flores]

Hello Helen,

I have checked your pages and the featured image is stretched to the whole content width on all of them: https://prnt.sc/y4mijw ->https://prnt.sc/y4mjt4.
Let me know if you have managed to resolve the issue.

Regards,
Andre

[Helen Harvey]

Hi there. That is strange the image is still not stretching on my screen. Or my clients screen.

Why would this be happening?

[Andre Flores]

Hello Helen,

Kindly specify your screens resolution and the browser you are using as I do not see the same issue on my end.

Regards,
Andre

[Helen Harvey]

My screen resolution is 1920 x 1080 and it is happening on both Google Chrome and Microsoft Edge.  My client is also experiencing the same issue on her laptop and another person I asked to check for me. So, I’m not sure why you are unable to see the problem. Could you try on another computer?

Thanks,

Helen

[Pavel Malina]

i have same problem on arnosta.klapram.cz – why?

[Andre Flores]

Hello Helen and Pavel,

Thank you for the information, Helen, I was finally able to replicate the issue – it does not exist in Firefox, but does exist in Chrome/Edge.
I have already passed the request for further investigation to our developers. As a temporary solution you may add the following code under Appearance ->Customize ->Additional CSS:

/*Header images fix*/
.header-image img {
    max-height: none;
    max-width: none;
}
/*================*/ 

Regards,
Andre

[Helen Harvey]

Thanks so much!

[Author]

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