All Items process through as “Item 1”

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1580171
    Stacy Belisle
    Participant

    Using the full Hotel Booking plugin. Set up and process payment through Woopayments. Card Processor is Clover attached by Clover for Woopayments.

    Flow works well and I can process cards live.

    However, in my Clover terminal, all items are listed as “Item 1” in the backend. No description, no Item Name, nothing.

    I set up SKU numbers in both Woocommerce and my clover terminal yet I get the same result.

    The process collects all my customer data and adds it to the backend so data is passing both ways.

    How do I get products to pass through into the backend?

    #1580709
    J. Davis
    Keymaster

    Hi Stacy, we did not have a chance to work with Clover terminal. Did you try adding the labels https://prnt.sc/64Izsfb2Jivp ?
    What should you see when you purchase any regular woocommerce product?
    If this does not help you may try contacting the developers of the payment gateway plugin and ask them if they can help you fix the issue.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.