- This topic has 3 replies, 3 voices, and was last updated 2 months, 3 weeks ago by Andre Flores.
- May 21, 2021 at 11:32 am #1125603Fenton ShoemakeParticipant
After someone books an accommodation, my client tries to go into stripe to charge the balance for the booking. Client says there is no customer information and only the last two digits of the credit card number are shown thus, client is unable to charge for the balance.
The question. Do I need the setting to require full customer information on the form or, is this an issue with stripe?May 24, 2021 at 11:48 pm #1127282Andre FloresModerator
I can see you have got a ticket #38802 regarding the same matter, you will receive further assistance with the issue there.
AndreJune 21, 2021 at 12:28 am #1144747Kirsty DanbyParticipant
I have a similar issue.
I would like to charge for the full amount but access the customer information in Stripe later to charge a security deposit manually.
Is this possible at all?June 24, 2021 at 1:40 am #1146594Andre FloresModerator
There is no functionality for the security deposit at the moment, unfortunately. As an option you may added it as a fee as described in this article.
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