151 Replies to “Hotel Booking”

  1. Hello, can I send my own email templates of confirmations…etc using 3rd party STMP like Sendgrid or mailchimp…
    if not, can I change the templates of all the booking emails?

    Regards,

    1. Hi Yassine,
      Thank you for your question. It is possible to edit email templates via Accommodation > Settings Email Settings/ Customer Emails/ Admin Emails only.

  2. Hello. I use hotel booking plugin.

    I want to write down something on a note of a your information(customer information) in a booking confirmation page.

    ex)
    Please write down that you need from us.

    Please send a message to our SNS when you finish booking in out hotel.

    Thank you.

  3. Hi,

    Few questions on Hotel Booking plugin;
    (1) Example I have accommodation type: Deluxe (4 rooms), Superior (4 rooms), customer could book the room individually. However, at the same type, i added another accommodation type: Villa, this Villa is actually to book/reserve all 4 deluxe rooms and all 4 superior rooms.
    (1a.) If i book the Villa, can the system check if there’s any available for all 4 deluxe room and all 4 superior room? If yes, system allowed to book, then block all 4 deluxe room and 4 superior room for individual blocking. Can we set the rules or logic?
    (1b.) Any recommendation if can’t?

    Thanks.

  4. Hi, I dont have a live site yet so cannot drop a link here, but I was looking for a way to only show the first few lines of the description of a room at …./accomodation/ and its child views, I dont need it to show all of the description until user clicks through a specific room or property.
    Is there a setting I am missing?

    Thanks
    Chris

    1. Hello Chris,
      With the shortcode [mphb_rooms] you can display Accommodation Types Listing. You can find this shortcode and all the available parameters for it (like the parameter ” excerpt=”true” “, in order to display short description of listed accommodation types) under your dashboard > Accommodation > Shortcodes.

  5. Hello,

    I’m loving the hotel plugin. But it is lacking in a few features which I’d like to find a solution to.

    My biggest issue is the lack of visibility of rates. Now I’ve entered the details into the system I want not to have that info hidden behind a search but more visible. So, here’s a few wants and let me know if they are possible

    1) I want to include in the accommodation type the rates it has for the current season. Specifically a table showing season and underneath the rate for that period.

    | | | …
    | | | …

    2) The availability calendar looks ok, but can it be used to select dates?

    3) Again the availability calendar, can I have included on each date the price for that date?

    4) All my properties are essentially an AccommodationType with 1 Accommodation. I’d like to include in the AccommodationType description box the getwid google map component. Can this be done? At present I can see only to create a page for each AccommodationType and build up a page, but thats a lot of work. Are getwid components insertable as shortcodes?

    5) Is it possible to bring in some 3rd party plugin that uses your data? Eg, maybe there’s a calendar component I could use rather than the one you have, which has rates in each day?

    6) If i wanted to add some missing functionality, my own 3rd part plugin for your hotel plugin, have you any documentation available?

    Thank you. I’m looking forward to your replies.

    1. Thanks for ignoring me. At least you could have replied saying sorry you’ve too many questions or something. I understood motopress had pretty good support, one of the leading reasons I chose yourselves over another provider.

      Having done some searching I found its not possibile to have anything from your mphb_rates expect “from…”, which is quite low in resolution. So I’d like perhaps to make my own plugin to do that. But I dont see any dev docs for hotel booking system. Please advise. Thanks.

      1. Hello Shaun, we are sorry for a delay, the comment was missed.
        As for your questions:
        1. For now, it is only possible to display rates with the shortcode [mphb_rates id=”777″] (where 777 is the needed accommodation type id). The shortcode displays base price of the top season price. Nevertheless, we have added your request to our feature requests list in order to notify you when this gets implemented.
        2. The availability calendar only displays (un)available dates of a certain accommodation type. You may add a booking form of a certain accommodation type in order to select the needed dates, with the shortcode [mphb_availability id=”777″] where 777 is the needed accommodation type id.
        3. For now, there is no such functionality within the plugin. However, we have such a request on our feature requests list. We will add your upvote there.
        4. If you edit your website with the Gutenberg page builder and Getwid plugin, it is possible to insert Getwid blocks to Accommodation Types pages.
        5., 6. Unfortunately, for now there is no documentation for developers. Also, we have not been requested and have not tested our plugin with third-party ones in order to customize it for a calendar component. So, we cannot recommend any.

  6. Do I need to re-do my “Seasons” every year? It wants me to select dates within this calendar year for them, but the months the rates are set for don’t change year-over-year. Just trying to find out if once my season’s date range has passed, will I get an error message if I don’t update it to the next calendar year?

    1. Hi Jennifer,
      Yes, you will need either to extended existing seasons or add new ones for next year. Though if you have the same rates from year to year you may add 1 season for 5 years for example and use it in your rates. When the season which was used in rate expires the accommodation type becomes unavailable.

  7. hi
    i want to make the the booking process without checking the availability
    i mean i need to skip the calendar and the availability option
    so customer can click on the book now button and they go to the checkout page directly
    thanks

    1. Hello Jass,
      Thank you for your request. Could you clarify the request more detailed so we’ll be able to understand what type of property(ies) you rent out and the flow you need? Do you rent out single or multiple properties? Do you mean you wish to modify Book button on search results page? Please provide more information so we’ll be able to help you.

  8. Hello friends

    How can I delete the predefined calendars that appear in Reservations -> sync calendars?

    I tried to erase the demo rooms but I can’t find a way to erase those calendars

    Thank you

    Anna

    1. Hi Anna,
      You need to navigate to Dashboard > Accommodation > Accommodations and delete unnecessary accommodations. Once you delete them from your site their calendars will not be listed at Bookings > Sync calendars anymore.

  9. Hi, I have several doubts about the complement, I bought the booking pluying, I also bought the subject because I needed users who only dedicate themselves to charge and make reservations.

    I do not have users who only dedicate to reserve.

    Payment ID and reservations are not consecutive

    I need to add more data like car brand, color and license plate.

    I can’t change room to a tone

    neither can the payment receipt be printed

    1. Hello Hector,
      1. Sorry, I am not sure I get the question appropriately, could you please specify what you mean by “users who only dedicate themselves to charge and make reservations”?
      2. Please, note that the booking ID and the payment ID should not be the same since every WordPress post has its unique ID and this fact does not depend on the Hotel Booking plugin, but on WordPress in general. So, it is not an error that the booking ID and the payment ID are different.
      3. Do you mean you need to collect more data on the Checkout page? Since there is no possibility to add extra fields, we recommend to rename an unnecessary one (“Notes”, for example) asking your guests to specify the needed data. You can do it following this article.
      4. Please, note that the MotoPress Hotel Booking plugin uses the single post template of the active theme for accommodation type pages and standard CSS classes to pick up the styles of the active theme and mix in with the design. If needed, design changes can be made with CSS.
      5. Since the 3.7.0 version there was improved the “Booking Confirmed” page with regard to displaying information on client’s booking and payment in case the booking is paid online. You can use this information to print a receipt.
      Also, our support agent Stacy Lind offered a code to see invoices in the admin panel. Please, support a ticket, for us to send you the code if needed.
      However, note that Stacy Lind does not work here any more. So, note that the code was not tested with latest Hotel Booking versions. Moreover, be careful since the code is not update-proof.

    1. Hello Oscar,
      You may use attributes of search results shortcode to sort the results in way you prefer. There is used the following parameter orderby Sort by Values: price, order, ID, title, date, menu_order. See the full list. Default: menu_order
      In case you need to disable recommendation in the search result, go to Accommodation > Settings > unclick “Enable search form to recommend the best set of accommodations according to a number of guests” > Save Changes.

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